How can we help?
Welcome to Top Cab Support.
If you need assistance with a booking, payment, your account, or the Top Cab app, our team is here to help.
Booking Support
Need help with an existing booking, airport transfer, school transport or another Top Cab journey?
Please have your booking reference available when contacting us.
App & Account Support
Contact us if you experience problems with:
signing in or accessing your account
creating or managing a booking
payment or booking confirmation
location or map functionality
notifications
any technical issue with the Top Cab app
Contact Top Cab
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Contact Top Cab and provide your booking reference.
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Check the booking information in the Top Cab app. If you still require assistance, contact our support team.
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Close and reopen the app and make sure you are using the latest version. If the problem continues, contact us and provide your device type and a description of the issue.
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Contact our support team with your booking reference. For security reasons, never send full card details by email.
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Please see our Privacy Policy for information about how Top Cab Ltd collects, uses and protects personal data.
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Collaborative, honest, and straightforward. We're here to guide the process, bring ideas to the table, and keep things moving.